The folks at Westurban have got a great service and they're a pleasure to work with.
I made an initial request at 3PM on a Monday afternoon and I needed a pet-friendly ride for Lucky, a huge golden retriever, and I to the ASPCA hospital for the next morning at 9AM. I made the request on their website online, and then followed up with a phone call, since my request required less than 24 hours turn around. Within 15 minutes, everything was all set up.
Helen
I have used Westurban courier service frequently for years and have always found then to be reliable, dependable and prompt. They are an excellent alternative to trying to find a taxi with my pets, as taxis are usually reluctant to pick me up with my dogs. The staff is kind and responsive, from those manning the phone lines to the drivers who are happy to help put your pets in the super clean mini vans. PC will even wait for you and provide a return trip making the experience even easier. They are available at a moments notice and do everything in their power to get you where you need to be as quickly as possible. I highly recommend them to anyone looking to travel around town with their pets or have pet supplies sent to you from your vet. They make every interaction seamless and enjoyable and I can't recommend them highly enough!
Jessica
This is NYC and I needed a ride during rush hour. I gave myself plenty of time, because traffic happens (or rather, exists in perpetuity). I actually arrived about 20 minutes early for our appointment. Most importantly, the communication allowed me to plan accordingly.
As it turns out, Lucky needs a little surgery to remove a growth on his paw. He has to be back at the animal hospital between 7-8AM the following day. Again, I urgently needed transportation for us. Taken care of with an email exchange that took less than 10 minutes.
On top of all that, the costs are very reasonable. I can't say enough positive things about our experience
Caroll and Joe
